Privacy Policy

Black-Falcon.ae (hereinafter referred to as “Black-Falcon”, “we”, “us”, or “our”) is committed to respecting your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we handle, collect, use, process, and disclose your information when you use our website and services.

What information does Black-Falcon collect about me?

When you register for a service, make a purchase, or engage with our website, we may collect personal information such as your name, email address, phone number, and date of birth. We may also collect a photocopy of your ID or other identification documents as required. The specific information collected varies depending on the service or interaction.

Use of Cookies and IP Addresses

Like many websites, Black-Falcon uses cookies and collects IP addresses to enhance your experience and analyze site usage. The information collected through cookies and IP addresses is not used to create personal profiles, and we regularly purge our logs.

Protection of Your Personal Information

We prioritize the security of your personal information. Black-Falcon employs a range of technical and organizational measures, including encryption, to safeguard your data. We also use physical and IT security controls to restrict and manage the processing and management of your information.

Changes to this Privacy Policy

Our Privacy Policy may be updated periodically. Please review the "Last Revised" date at the top of this page. Changes will be effective upon posting the revised policy on our website. Continued use of our services after changes have been made indicates your acceptance of the revised policy.

Your Controls and Choices

You have the right to access, update, and amend your personal information held by us. You can also object to certain uses of your information, request limitations on its use, or ask for its correction, removal, or deletion.

Sharing of Personal Information

Black-Falcon does not sell your personal information. We only share it as outlined in this policy and keep it confidential except where disclosure is legally required. We may use third-party services to process your information, ensuring they comply with our instructions and do not use your information for their own purposes.

Retention of Personal Information

We retain your personal information as long as necessary for the services you use or as per any contract you have with us. Contributions to our website are generally kept as long as necessary for the relevant purposes.

Storage and Handling of Personal Information

Your information is stored and processed within the European Economic Area, with our servers located in Dubai.

Cookies Policy

Cookies are used to enhance your experience on our website, allowing us to tailor our services to your interests and preferences. You have control over your cookie settings through your browser.

Credit/Debit Card Details

Black-Falcon does not store, sell, or share your credit/debit card details except with our PCI-certified partner, Telr.com. We take steps to ensure data privacy and security, but cannot guarantee online security. We are not responsible for the privacy policies of third-party websites we may link to.